The interview with your Web client is a crucial step and activity in the design and development process. Use your and your client’s time effectively to learn as much about their needs as possible. This may very well take several meetings, be patient, listen, probe, understand. Here is a little help to get you started. After viewing the presentation, download the PDF file and use it as a tool. If you wish to add more to it, go ahead; it is not written in stone. The PDF form can be filled on your computer for legibility when you create a final copy.